Terms of Service
Effective Date: June 12, 2025
1. Eligibility
You must be at least 18 years old and legally permitted to use our Services in your jurisdiction. By using PolarRamp, you represent and warrant that you meet these eligibility requirements.
2. Service Overview
PolarRamp facilitates the off-ramp of supported cryptocurrencies into fiat currencies through third-party payment and exchange partners. We are not a bank, financial institution, broker-dealer, or investment advisor.
3. User Responsibilities
You agree to provide accurate information, use the Services lawfully, ensure wallet and banking details are correct, and acknowledge that all transactions are final. You are responsible for any tax obligations arising from your usage.
4. Transaction Disclaimer
While we strive to process transactions promptly and securely, we do not guarantee execution or timing. Final settlement amounts may vary, especially for non-stablecoin assets, due to exchange rates, liquidity, or execution timing. You assume all associated risks.
5. Limitation of Liability
To the maximum extent permitted by law, PolarRamp shall not be liable for any losses, damages, or delays resulting from market volatility, third-party service providers, wallet errors, internal bugs, or any causes beyond our reasonable control. You release PolarRamp from liability for transaction outcomes, including delayed or lost funds. Our total liability is limited to the fees you paid for the transaction in question.
6. No Custodial Role
We do not hold user funds. You maintain control of your assets at all times. PolarRamp acts only as a facilitator between you and third-party services.
7. Fees and Rates
We may charge transaction fees, disclosed prior to confirmation. For volatile assets, quoted amounts are estimates and may differ from the final received amount.
8. Account Suspension and Termination
We may suspend or terminate your access at any time for any reason, including violations of these Terms or applicable law.
9. Modifications to the Terms
We may update these Terms at any time. Continued use after updates means you accept the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of [Insert State]. Any disputes shall be resolved in courts located in [Insert Jurisdiction].
11. Contact Us
For questions, contact us at support@polarramp.com.